Privacy Policy

Information We Collect:
Personal Information: We may collect certain personal information from you when you visit our website or make a purchase. This may include your name, email address, postal address, phone number, payment information, and any other information you voluntarily provide to us.
Use of Information:
Providing Services: We use the personal information you provide to process your orders, fulfill your requests, and deliver our products to you. We may also use your information to communicate with you regarding your orders, respond to your inquiries, and provide customer support.
Marketing: We do not use your personal information for marketing purposes. If you would like an update on any special offers, please follow us on Facebook or contact us directly.
Website Improvement: We may use the information collected to analyze trends, administer the website, track user activities, and gather demographic information for aggregate use. This helps us improve our website and tailor it to better meet our users' needs.
Information Sharing:
Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are required to keep your information confidential and only use it for the intended purpose.
Legal Requirements:
We may disclose your personal information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users.
Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
UK Data Protection Act 2018 and GDPR:
In accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR), we ensure that your personal information is processed lawfully, fairly, and transparently.
Data Subject Rights: Under the GDPR, you have certain rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, data portability, and not to be subject to automated decision-making. Please contact us if you wish to exercise any of these rights.
Retention of Personal Data: We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Third-Party Links:
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy:
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us to request its deletion.
Changes to this Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the revised policy on our website. Your continued use of our website constitutes your acceptance of the revised Privacy Policy.
Customer Reviews:
Collection and Use: We may collect and display customer reviews on our website to provide users with valuable insights and feedback about our eucalyptus products. By submitting a review, you acknowledge and agree that it may be publicly displayed on our website, along with your first name unless you have requested to stay anonymous.
Voluntary Submissions: Submitting a review is voluntary, and you have the choice to provide or withhold your personal information in the review. However, please note that any information you include in your review may be visible to other users and the general public.
Moderation and Content: We reserve the right to moderate and edit reviews for clarity, appropriateness, and adherence to our guidelines. However, we do not guarantee that every review will be published or maintained on the website.
Rights and Removal: As a reviewer, you retain ownership and rights to your submitted content. If you wish to modify or remove your review from our website, please contact us at , and we will process your request promptly.
Third-Party Reviews: We may also feature reviews from third-party platforms or social media channels. Please note that the privacy practices and content policies of these platforms are separate from ours. We encourage you to review the respective policies of those platforms.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at .